The Short Version
I'm a TPM at Citrix. I run cloud infrastructure programs that keep virtual desktops working for millions of users. I moved into program management because the hardest problems were never in the code — they were in how teams talked to each other.
I started as a backend engineer. I've debugged outages, shipped bad deploys, and learned how distributed systems break. That means I can read an architecture diagram and spot where things will go wrong.
Enterprise cloud infrastructure is what I find most interesting. Secure, fast, always on, global. Getting that right takes coordination, not just engineering.
What I Work On
Cloud Infrastructure & Hybrid Multi-Cloud
AWS, Azure, and on-prem. 99.9%+ uptime for millions of concurrent sessions. Capacity planning, IaC, and keeping cloud costs honest.
Desktop Virtualization (DaaS & VDI)
Delivery for Citrix's virtual desktop platform — provisioning, sessions, image lifecycle. One program cut provisioning time 60%+.
Agile at Scale
Set up agile for orgs with hundreds of engineers. I mix SAFe, Scrum, and Kanban based on what fits. Typically cuts cycle times 25-35% within two quarters.
Cross-Functional Coordination
Product, DevOps, SRE, security, core dev — I keep them aligned. Dashboards so ICs and VPs see the same picture. Blockers get fixed same-day.
Release Engineering & CI/CD
Moved Citrix from big-bang releases to shipping multiple times a week. Zero downtime. Deployment incidents dropped 70%+.
How I Work
"Most program failures aren't technical. They're clarity failures — unclear ownership, unstated assumptions, misaligned expectations."
Every program starts with a written charter: scope, non-scope, success criteria, dependencies, escalation paths. Weekly risk reviews that actually surface problems.
Execs get the same honest picture engineers get. No green status reports hiding bad news.
Outside Work
Based in Fort Lauderdale, Florida. I contribute to open source on GitHub — mostly cloud infra and automation.
Lately interested in the PM side of deploying LLMs in enterprise settings, and how platform engineering is changing the TPM role.