Professional Experience
At Citrix since 2018.
Career Timeline
Technical Program Manager
Citrix Systems
Work on delivery for Citrix's DaaS platform across engineers in multiple time zones.
- Monthly DaaS releases on AWS and Azure using feature flags and staged rollouts.
- Coordination across cloud, session, HDX, and identity teams.
- Worked on reducing release cycle time through automated regression and shift-left testing.
- SAFe rollout across multiple scrum teams. Predictability improved over several increments.
Software Engineering Intern
Citrix Systems
Second internship. Built internal tooling for the DaaS team — a dashboard that surfaced session health metrics across environments.
- Monitoring dashboard in React aggregating logs from 3 internal services.
- Automated a manual QA reporting process.
Software Engineering Intern
VMware
First internship. Worked on the vSphere client team — UI components and bug fixes in a large Java codebase. Steep learning curve, good introduction to enterprise software.
- UI fixes for the vSphere web client.
- First exposure to large-scale virtualization infrastructure.
Methodologies & Frameworks
SAFe (Scaled Agile Framework)
Scrum
Kanban
Lean Portfolio Management
JIRA
Confluence
OKRs
RICE Prioritization
WSJF (Weighted Shortest Job First)
PI Planning
Program Increment Execution
Dependency Mapping
Risk Management
Release Governance
Stakeholder Communication
FinOps
SRE Practices
Chaos Engineering
Feature Flags
Progressive Delivery
Incident Management
Capacity Planning
Technical Skills
Program Management
Technical Program Management
Stakeholder Management
Risk & Dependency Management
Roadmap Planning
OKR Framework
Cloud & Infrastructure
AWS
Microsoft Azure
Hybrid Multi-Cloud
Kubernetes / Docker
Terraform / IaC
Virtualization & Workspace
Citrix DaaS
VDI Architecture
Citrix Workspace
Session Management
Agile & Delivery
SAFe Framework
Scrum
Kanban
CI/CD Pipeline Management
Release Engineering
Tools & Platforms
JIRA / Confluence
Datadog
Git / GitHub
Grafana / Prometheus
Leadership
Multi-Team Leadership
Executive Communication
Vendor Management
Budget Management
No single skill matters alone; the job is combining them. A typical quarter involves coordinating AWS work, fixing DaaS issues, running PI planning, and keeping execs aligned, all at once.