Professional Experience
14+ years. Engineer turned program manager.
Career Timeline
Technical Program Manager
Citrix Systems
I run delivery for Citrix's DaaS platform — 5M+ users, 50+ engineers across four time zones.
- Shipped monthly DaaS releases for 5M+ users on AWS and Azure with feature flags and staged rollouts.
- Coordinated 50+ engineers across cloud, session, HDX, and identity teams.
- Cut release cycle time by 40% with automated regression and shift-left testing (85% of defects caught pre-integration).
- Rolled out SAFe across 8 scrum teams. Predictability went from 58% to 87% over four increments.
Senior Technical Program Manager
Cloud Infrastructure Company
Moved 340+ workloads to AWS and Azure, managed a $12M infra budget, built the release eng team from zero. Lead time went from 14 days to 48 hours.
- Managed a $12M infrastructure budget with FinOps practices that saved 28%.
- Hit 99.95% uptime SLA across all production services.
- Moved 340+ workloads to hybrid multi-cloud using Terraform and CloudFormation.
- Built release engineering from scratch — 14-day lead time down to 48 hours.
Program Manager
Enterprise Software Company
Led agile transformation for 200+ engineers — waterfall to Scrum and Kanban. Owned delivery for the flagship ERP suite, shipping quarterly to Fortune 500 clients.
- Led agile transformation for 200+ engineers with phased rollout and JIRA/Confluence standardization.
- Managed product delivery for Fortune 500 clients against contractual SLAs.
- Built dependency management tools that cut blocked-story escalations by 55%.
- Improved sprint velocity predictability by 35% through calibration and capacity-adjusted planning.
Software Engineer
Technology Company
Full-stack: React, Node.js, Java Spring Boot, PostgreSQL, MongoDB. Broke a monolithic billing service into six microservices. Monthly deploys to weekly.
- Built a microservices architecture — six services with clear API contracts, enabling weekly deploys.
- Set up CI/CD pipelines with Jenkins, Docker, and Kubernetes. Cut manual release work by 70%.
- Shipped full-stack features for a SaaS platform with 50,000+ monthly active users.
- Moved into program management by coordinating cross-team integrations and running architecture reviews.
Key Achievements
5M+
End Users Supported
50+
Engineers Coordinated
40%
Faster Release Cycles
$12M
Infrastructure Budget Managed
99.95%
Uptime SLA Achieved
340+
Workloads Migrated
Methodologies & Frameworks
What I actually use day to day.
SAFe (Scaled Agile Framework)
Scrum
Kanban
Lean Portfolio Management
JIRA
Confluence
OKRs
RICE Prioritization
WSJF (Weighted Shortest Job First)
PI Planning
Program Increment Execution
Dependency Mapping
Risk Management
Release Governance
Stakeholder Communication
FinOps
SRE Practices
Chaos Engineering
Feature Flags
Progressive Delivery
Incident Management
Capacity Planning
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